To initiate a return, please contact our Customer Service Department at or call us at. Special order items are not returnable or refundable. If the product is returned after the 15-day window, the return authorization will be canceled, and no refund will be issued. Please ensure that all returned purchases are insured for an amount no less than the value of the products and/or equipment. Once the return is approved, you have 15 days to return the product. Please note that you are solely responsible for all return costs, including shipping fees and insurance charges. The products and/or equipment must be in new and resalable condition, including all parts and the original packaging. To receive a full refund, you must email us at within thirty (30) days of receiving your purchase. If you are not satisfied with your in-stock purchase, we offer a full refund, minus shipping costs. and Foreign Copyright Laws and may not be copied, reproduced or retransmitted by any means, electronically or otherwise, without the express written permission of Alpha Communications ®.We want you to be completely satisfied with your purchase. to determine the availability (and proper wiring) of any products, before quoting, specifying and/or purchasing any products.Įxcept in the case of third-party material reproduced on this site, the information and all content, including logos and artwork, provided herein is protected under the U.S. Please check with our sales or customer service dept. In order to assist existing customers with older model and discontinued products, this web site also contains information about special-order, discontinued products, and products that may no longer be available, for reference purposes only.
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The information contained in this website is supplied by Alpha Communications ® as general information and a service to our customers and potential customers. Simple programming allows the output to toggle (by code) or time from 1 to 90 seconds. The lock release relay is rated a 8 amps and is tough enough to handle any locking device. This output may be wired to a siren, buzzer, guard station, camera or any other device. The system shall alert the resident to any "propped" door by energizing a 1 amp Form 'C' relay. The systems propped door relay can be programmed for a 1 to 15 minute time window in which the door may be held open after a valid entry. This output can be programmed to energize for up to 15 minutes or latch. Codes may be from 1-6 digits in length and digits may be repeated.Īssisted by the door position sensor input, this 1 amp Form-'C' relay shall energize if the door is opened without a valid user entry or egress input. The keypad memory shall have nonvolatile EEPROM memory for up to 120 users. The access control system shall be Alpha Communications®/IEI model 232I keypad or approved equivalent.